Returns & Exchanges
At LYS™ Beauty, we want you to love your clean beauty favorites; if you are not completely satisfied, we offer a 30-day return window for products purchased directly from our site. Items must be in their original packaging and demonstrate minimal use to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be sent to your email; simply print it out and securely package your LYS™ products.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring the return label is clearly visible on the outside of the box.
- 4.Receive Your Refund
After our warehouse team inspects your return, a refund will be issued to your original payment method within 7-10 business days.